1. Missed-call text-back
“Sorry we missed you — what vehicle are you calling about?” with service, urgency and booking capture.
AI receptionist • missed-call recovery • auto shop follow-up
Book more repair jobs from the calls your shop already gets.
A managed missed-call and follow-up system for independent repair and performance shops: instant text-back, quote triage, declined-work recovery, review requests, and weekly owner reporting — without adding another front-desk hire.
Built from real auto-shop workflows
$750 setup + $499/mo pilot
Launches with human review before automation
Why this is worth paying for
If one extra job books each month, the system can pay for itself.
When a customer calls during a noisy job, lunch rush, or after hours, that lead often goes to the next shop on Google. A fast text-back keeps the conversation alive before it disappears.
Example: recover two jobs at $350 gross profit each and the monthly management is covered. Bigger repair, diagnostic, tire, performance and fleet jobs make the upside obvious.
The workflow
Start with five automations every busy auto shop understands.
2. Quote triage
Collect make, model, year, symptoms, photos and preferred appointment windows before the advisor calls back.
3. Declined-work recovery
Follow up on brakes, tires, leaks, suspension and diagnostics that customers delayed but still need.
4. Review generation
Ask happy customers at the right moment and route unhappy ones to private recovery first.
5. Maintenance reminders
Oil, seasonal tires, inspection, tune-up and follow-up reminders based on service history or simple tags.
6. Weekly owner report
Missed calls recovered, quote forms completed, reviews requested, bookings influenced and next actions.
Pilot offer
Simple pricing for the first shops — with clear deliverables.
Pilot setup
AI Receptionist Launch
$750 setup
Includes workflow mapping, message scripts, missed-call form, quote triage form, review request sequence and reporting template.
Monthly
Managed Follow-Up
$499/mo
Includes monitoring, workflow edits, monthly reporting, small campaign changes and continued optimization.
Upside
Recovered Revenue
Optional
For shops that want lower fixed fees, add a booked-job/recovered-revenue performance component.
Human-approved scripts before launch
Works beside your current phone/forms first
Weekly report so you can see if it is earning its keep
Why Dominion Web Works
Auto-shop context beats generic AI demos.
Built around a real shop
Dominion Web Works already manages Rankin Automotive’s web, SEO, booking and service-page systems, so the workflows start from real advisor and owner pain.
Focused on revenue leakage
The first target is not “AI novelty.” It is missed calls, stale quotes, declined work and reviews — the follow-up gaps that busy shops already know cost money.
Managed, not dumped on you
The offer includes monitoring and optimization so the system improves after launch instead of becoming another tool your team has to babysit.
First outbound niches
Best-fit shops to approach first.
Busy general repair shops
High call volume, high missed-call pain, easy ROI story.
Performance shops
Complex quote intake benefits from structured triage and photo capture.
Tire and seasonal service shops
Reminder campaigns and peak-season text-back are obvious wins.
European specialists
Higher ticket jobs make one recovered lead worth the monthly fee.
Diesel/fleet repair
Maintenance reminders and recurring follow-up can become sticky.
Detailing/wrap/tint shops
Lead response speed and quote photo collection matter a lot.
Questions owners ask
Keep the promise practical.
Will AI talk to customers without approval?
No. The pilot starts with approved scripts, simple intake flows and owner-visible reporting. Risky edge cases can be routed back to a human.
Do we need to change phone systems?
Not for the first version. The safest launch is usually a missed-call/text-back and form workflow that runs beside your current process.
What counts as success?
Recovered conversations, completed quote forms, booked appointments, reviews requested, declined jobs revived and whether those outcomes justify the monthly fee.
How fast can it launch?
A focused pilot can usually be mapped and launched in weeks once the shop provides services, hours, preferred booking process and follow-up rules.
Pilot intake
Want to see what your shop is leaking?
Send your shop name, website, phone workflow and the jobs you want more of. We will review whether the AI receptionist pilot makes sense before selling you anything.